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Newsletters & Updates

Quarterly Newsletter


Our quarterly newsletter is now call The Compass. Pasadena FCU is committed to helping members navigate through their financial journeys. Whether you're just starting out and need assistance with saving money and building credit, or looking forward to retirement, we are here to help guide you every step of the way. 

A few scams are specific to the holidays, but most are variations on everyday fraud, ramped up to match seasonal spikes in spending and web traffic. Not surprisingly, they often center on shopping, especially online. As real retailers roll out their seasonal deals, scammers seek to snare bargain-hunting shoppers with bogus websites and social media campaigns that impersonate major brands. These “spoofing” sites and fake posts entice you to spend money for products you’ll never receive.

Further, many are vehicles for harvesting credit card numbers and other personal data that criminals use to commit identity theft or sell on the dark web. Scammers may distribute malware-loaded links or attachments via supposed coupon offers or “order confirmation” emails. Fraud involving drained gift cards — hugely popular for both giving and receiving — also shift into high gear.

Other hallmarks of the season provide grist for grifters:

Charity scams: One-third of all charitable giving is done in December, reports fundraising software company Network for Good. That means more sham charities exploiting Americans’ goodwill via fake websites and pushy telemarketers. This is the most common holiday con, an AARP poll found, with 38 percent of respondents saying they’ve received a dubious donation request.

Delivery scams: As holiday packages crisscross the country, scammers send out phishing emails and texts disguised as UPS, FedEx or U.S. Postal Service notifications about incoming or missed deliveries. Links lead to phony sign-in pages asking for personal information, or to sites infested with malware. A third of those surveyed by AARP said they’ve experienced a delivery scam.

Travel scams: Some criminals send scam emails and texts offering promotions such as free flights to get you to share credit card information or click on links that download malware. Also be wary of the many spoofed websites pretending to be legitimate hotels, airlines and other travel-related businesses.

How to protect yourself from this scam

Rather than clicking on a link from an email or text to a hot deal, go to your web browser and type in the web address of the company purportedly offering said great deal.

Pay by credit card. This way you can dispute charges and limit the damage if the transaction was fraudulent.

Buy gifts cards online directly from the issuing business instead of from a retail rack, where the cards can be tampered with. When receiving a gift card as a present, register it if that’s an option, and use it sooner rather than later. 

Avoid conducting any business online (making a purchase, donating, accessing password-protected sites) while using a public Wi-Fi network unless you employ a virtual private network (VPN).

Pushy charities could be an indicator that the cause is bogus; legitimate charities will accept your donations on your own timeline.

Anytime you are prompted to make a purchase or a donation by wire transfer or gift card, it is a scam.

More Resources

Charity NavigatorCharityWatch and GuideStar provide a bevy of resources on charitable organizations, including ratings, reviews and financial information.

If you encounter a holiday scam, file a complaint with the Federal Trade Commission (online or at 877-382-4357) and report it to your state’s attorney general and consumer protection office.

Pasadena Federal Credit Union exists to help its members unite for mutual support and for the betterment of our local community. The people-helping-people philosophy has been at the core of our cooperative approach since PFCU's inception, and we know that equality is critical to creating a better, stronger existence for all.

We strongly condemn racism, injustice, acts of senseless violence, and any kind of racial inequity. We support the rights of citizens to peaceably protest injustices and discrimination, to demonstrate solidarity against the evils of racism and bigotry, and to help us all see how we can come together to improve society.

In our commitment to diversity, inclusivity, and mutual respect, and to create a business that includes the unheard and marginalized voices, we must continue to listen, learning the financial needs of all people including communities of color, and developing ways to expand efforts that are inclusive and in tune with our members' financial needs.

We remain committed to the credit union principles of inclusivity, diversity, equality of opportunity, and support for the community. We emphatically condemn hatred and racial injustice, and we stand in support of those who are building a better, more equitable tomorrow for all.

- Pasadena Federal Credit Union's Board of Directors, Supervisory Committee, and President/CEO

As you know, Pasadena Federal has a long history of supporting members throughout the Pasadena Community and doing what is best for the members. Even during difficult times, like the COVID-19 Pandemic in 2020, Pasadena Federal provided over $2 Million in member outreach. This outreach to members continued strong in 2021 and was distinguished by the Credit Union National Association (CUNA) with the 2021 Member Benefits Top Performance Award! CUNA has determined that Pasadena FCU provided $2,335,185 in direct financial benefits to its 12,951 members during the twelve months ending in December 2021. We are committed to demonstrating our promise to giving back to our members this year and beyond. 

The communities have spoken and the results are in! We have been voted 2022 San Gabriel Valley’s FAVORITE across four categories:

  • Favorite Local Credit Union
  • Favorite Chain Credit Union
  • Favorite Financial Planning
  • Favorite Local Financial Institution

Big thank you to everyone who voted and encouraged others to do the same! We were featured in their special edition June publication (98K readers) and on the newspaper’s website (846K online users). Check us out in the San Gabriel Tribune, Pasadena Star News and Whittier Daily News. 

The digital flip-book is available now!








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