Health and Safety

Pasadena Federal Credit Union's priority is the safety of our members and our employees. We monitor Centers for Disease Control (CDC) and World Health Organization (WHO) updates, along with guidance from federal, state, and local authorities, in an effort to provide an environment that is safe for members and for employees. We appreciate your understanding as we continue to monitor and improve our branch lobby and headquarters office, utilizing practices such as social distancing, use of hand sanitizers, extensive cleaning during the day and overnight, and more.
Our branch at 1038 S. Fair Oaks Ave. remains open for business during normal business hours (subject to change). Please note: If an individual is experiencing symptoms of respiratory illness, including fever or cough, Pasadena FCU requests that, rather than conducting transactions in the branch, transactions should be conducted by calling our Member Contact Center at (626) 799-0882, using our Online Banking services, or by utilizing our ATM or a surcharge-free ATM in the CO-OP network that is convenient for you.
Our Member Contact Center is available during normal business hours, which are Monday-Wednesday from 8:00am to 5:00pm, Thursday from 9:00am to 5:00pm, and Friday from 9:00am to 6:00pm (all times Pacific).
For electronic communications with Pasadena FCU regarding your accounts and loans, please log in to Online Banking to securely communicate with us, and we will respond as soon as possible during business hours; if you have not yet registered for Online Banking, please click here to get started. For general questions, please feel free to reach us via our Contact Us page; for urgent matters, please contact our Member Contact Center at (626) 799-0882 during our hours of operations.
Important: Due to the COVID-19 health crisis, Pasadena FCU's Annual Meeting has been postponed to June 23, 2020 at 5:30pm.
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