A scenic view of the peak of the city hall dome and palm trees.

Contact Us

To submit a general comment or question online, please use the form below. We monitor this inbox periodically. For urgent matters, please contact us during our hours of operations by telephone.

For your protection, please DO NOT submit member numbers, social security numbers or other personal information here. Log into your account through Online Banking to securely communicate with us about your accounts and loans.

*All fields are required

Thank you for your submission!

We will be in touch with you soon.

Pasadena Federal Credit Union
Pasadena Branch
1038 S. Fair Oaks Avenue
Pasadena, CA 91105

Branch lobby hours:

Monday - Friday
9:00 AM - 5:00 PM

View our Holiday Schedule

By Mail
P.O. Box 7132
Pasadena, CA 91109-7132

By Phone (Contact Center)
(626) 799-0882
(800) 445-PFCU (7328)

Our Branch Hours are:

Monday - Friday
9:00 AM - 5:00 PM

Our Contact Center Hours are:

Monday - Wednesday
8:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 6:00 PM

Lost or Stolen ATM/Debit Card after Hours
(800) 445-7328

Lost or Stolen VISA Credit Card after Hours
(800) 325-3678

VISA Credit Card 24/7 Customer Service
(800) 423-7503

Mortgage Loan Servicing
Midwest Customer Service
(800) 262-6574

PHH Customer Service
(800) 449-8767

- Fax Numbers -

Member Support
(626) 799-5114

New Accounts
(626) 799-2677

Administration

(626) 441-4732

Note: The best, most secure way to reach us regarding anything pertaining to your Pasadena FCU account or loan is to contact us through Online Banking. Thanks!